A new banking experience
Logging into Intesa Online
You can log into Intesa Online by simply selecting Login in the upper right corner on the official page Banca Intesa.
- Logging in is done with a mobile token #withKEY
Find a #withKEY function on the pre-login screen of the mobile app. Enter your PIN or use biometric scanning in order to create a simple one-time password. Afterwards, on your desktop screen, enter a User number from #withKEY in the Username field. Afterwards, enter the generated #withKEY code in the One-time password field.
- Smart login
After the first application, the Smart login screen will be displayed. By activating this option, you will no longer be able to enter a User Number. By selecting the Send notification option, you will simultaneously receive an automatic message on the mobile device on which you are using the Intesa Mobi app, in the form of a Login request for Intesa Online. Open the automatic message and enter the PIN/biometric data for the Intesa Mobi mobile banking app.
After the first Smart login the Intesa Mobi mobile app links to Intesa Online and thus enables access.
App reactivation
Download the Intesa Mobi app at the App Store or the Google Play Store.
In order to initiate the Reactivation process, you need the following:
- User number (this number is created during the first app activation and it is located in the Digital Banking Contract)
- Recovery code (created during the first activation)
These two codes are a prerequisite for the Reactivation process.
Steps for Reactivation are as follows:
- Install the Intesa Mobi app
- Swipe the screen to the right and select the "New client registration" option,
- Enter the User code and the Recovery code,
- Enter the activation code you received via SMS,
- Create a PIN code for logging into the app,
- Accept the stated terms,
- You may start using the Intesa Mobi app.
Personalize your experience with the bank
Banking in your own way. From now on, you will be able to personalize the digital banking option, activate additional functions and adjust your profile according to your needs.
- Enable the Fast transfers function and transfer money between your own accounts, without the need to authorize each individual transaction;
- Select the desired account, deposit or credit you wish to have on your Main view;
- Turn on the Fast balance overview and check the current balance of your selected account without logging in;
- Control Notifications and decide which notifications you need to monitor daily finances. You can find more details regarding Notifications HERE.
Switch from the old to the new digital banking
On the Intesa Online home page, you can find a link for initiating the switch to the new digital banking. At the very beginning, you need to enter the following:
- Name
- Surname
- Personal ID no.
- ID card no.
- Account number
After that, a window will open for entering a one-time password you received via SMS. When you confirm the entry of the one-time password, the Activate mobile app button will be displayed.
The Activation process includes the following steps:
- Click the Activate mobile app option on the computer screen,
- Download the new Intesa Mobi app from Google Play or App Store,
- Click the Activation button on your mobile phone,
- Scan the QR code with your camera phone or manually enter the numbers displayed on the computer screen,
- Enter the code you received via SMS,
- Create a PIN for logging into the mobile app,
- Create the Recovery code (you need to save this code in case of potential app reactivation),
- Accept the stated terms,
- Activation is complete.
All in one place
- Cash loan application and realization
- Payment account overdraft
- Transaction overview
- Payment in foreign currency
- Paying bills
- Setting a future date for payment orders
- Creating and cancelling a standing order
- Managing the payment card spending limit